4th We strengthen the exchange of views and resolve conflicts!
Everyone is invited to bring in his opinion. We accept different opinions in terms of a good, creative culture of debate.
We represent our views objective and fair and justify them.
rise in conflicts weichenwir not clarify them, but in early discussions between the parties. We go to each other, with the aim of solving the conflict.
For example: *
agree what we agreed?
* What are the different interests?
* Under what circumstances would we agree with the other?
* What can we now have some?
* When we try again?
* Who will possibly be here?
If we are unable to find in this way a constructive conflict resolution, the direct Managers involved. This solve the conflict with the conflict parties, taking care that everyone can save face.
Everyone has the opportunity to address conflicts at the next higher manager. This, however, has the duty to direct management power over the conflict discussion to be informed.
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