8th We learn from successes and mistakes!
by spontaneous recognition of personal services, we promote job satisfaction.
who works, makes mistakes. We want them to correct them promptly, together and agree on prevention.
self-critical question we ask our actions and others active in for criticism. This may not hurt, but to help us to improve.
criticism we practice among those directly involved. We ask first the facts and give each other the opportunity to respond.
come from past mistakes, we only speak when the error is repeated.
Our success is documented to also learn from success.
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